Terms and Conditions – FinePetPortraits.co.uk


Payment Terms – Commission orders will only be accepted if accompanied by a non-returnable deposit of £25. The balance is due upon receipt and approval of a scan of the completed portrait. Non-commissioned artwork must be paid for in full at the time of ordering.

Fees – Fees are as per current published price list. For non-standard commissions, Sandra Palme will supply the client with a quote which will be adhered to for that particular commission.

Time Scale – An anticipated date of completion will be given at the time of ordering. Whilst every effort will be made to meet this, it should not be regarded as an absolute guarantee.

Delivery – Delivery will be made by insured carrier (Royal mail next day special delivery or international signed for). Delivery date will be agreed by both parties in advance.

Adjustments – Customer satisfaction is very important and reasonable adjustments to finished artwork will be carried out free of charge. Where unforeseen adjustments are requested, or any that deviate from the agreed commission, there will be a time-based additional charge.

Third party source material – The onus is upon the client to obtain permission from the copyright holder of third party source material and provide proof of this at the time of ordering.

Privacy Policy – Details supplied by clients will not be passed to any third party.

Gift Vouchers – Vouchers are not redeemable for cash, but may be used for a portrait of higher value on payment of the difference.

Copyright – Reproduction and publishing rights for all artwork remain with Sandra Palme and images must not be copied, reproduced or published in any form without her express written permission.

The client agrees that images of commissioned artwork and reference photographs may be used by Sandra Palme for promotional purposes, prints for sale, or any other purpose.

PRIVACY POLICY AND COOKIES

Google Analytics
These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.

These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

opt-out
In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

https://tools.google.com/dlpage/gaoptout?hl=None

disabling cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

Internet Explorer
https://support.microsoft.com/en-us/hub/4338813/windows-help?os=windows-10
Google Chrome
https://support.google.com/chrome/answer/95647?hl=en-GB&p=cpn_cookies
Mozilla Firefox
https://support.mozilla.org/en-US/kb/Blocking%20cookies
Apple Safari
https://docs.info.apple.com/article.html?artnum=32467